While our nation continues to feel the impact of the COVID-19 pandemic, we can assure you that nothing matters more to us than the health and safety of our patients. We remain open and are managing the situation in several ways to ensure you can still receive the quality care you need.
How Can you Help?
Firstly, please do not stay silent. Reach out to us if you have a medical problem.
Secondly, when you do visit, in the interest of reducing the number of people in the office, please come by yourself or only with individuals that are needed to assist you with transportation or care.
Thirdly, for patients that would prefer to not wait in our lobby and for all sick patients, please call us when you arrive but wait in your vehicle. The front office staff will check you in remotely and you will only enter the office when you are ready to be roomed.
If prior to the day of your healthy appointment, you start to feel sick, please call us immediately so we can remotely review your symptoms and either reschedule your appointment to an afternoon time or put in place an alternate plan of care.
Sick and Wellness Hours
We have reserved the following morning hours for well patients only:
Mondays: 7:00 - 11:45
Tuesday: 8:00 - 11:45
Wednesday: 8:00 - 11:45
Thursday: 8:00 - 11:45
Friday: 7:00 - 11:45
All sick patients will be scheduled during our afternoon hours:
Mondays: 1:00 - 6:00
Tuesday: 1:00 - 5:00
Wednesday: 1:00 - 5:00
Thursday: 1:00 - 5:00
Friday 12:00 - 1:45
Please know that the office is disinfected several times daily and at the end of each day and the beginning of each shift. We also have a dedicated respiratory room that is not used for other patients and can bring sick patients to that room via a separate office entrance than our main door. We ensure that no sick patients sit waiting in our waiting room.
We encourage all our patients to seek the medical care they need and in addition to our “well” and “sick” patient schedule we are now offering our telemedicine appointments. Widely covered by insurance companies, telemedicine visits are processed by clinics and payers just the same as a regular in office visit. The only difference is you will be talking with a provider over video conference.
If during the telemedicine consultation we feel that an in-person visit is necessary, we will discuss with you setting up an appointment with one of our providers.
While not every condition can be treated by a telemedicine, some examples of the types of issues perfectly suited to telemedicine include:
Chronic Disease Management (Diabetes, Cholesterol, Hypertension, Anxiety and Depression).
Abnormal lab results
Annual Wellness Visits for Medicare and Medicare Advantage Plans (testing can be added to a future appointment)
If you have a clinical question for one of our providers that can also be addressed via telemedicine. Please do not stay silent if you feel sick or are injured.
How it Works
After your telemedicine visit has been scheduled with our front desk, you will receive a text message from Beam Health and be asked to fill out a short, one-time registration form. A Fiel Family & Sports Medicine employee will contact you prior to your appointment to verify all your demographic and insurance information, and collect any co-pays required. Once the provider is available, they will contact you via Beam and the office visit will begin. All visits are charted just as they would be if you were in office.
We thank you for your patience as we navigate through this global pandemic. We are committed to our patients and appreciate the trust you have in us.
If you have any questions or simply want to know if a telemedicine visit is right for you in your current circumstance, please call our office and we will gladly assist you.
Respiratory Symptoms and Covid-19
As many of you know, Covid-19 is a virus that has the potential to be much more aggressive than the common flu. We have strict Covid-19 protocols in place to prevent any unnecessary exposure to patients or staff.
Please call us if you are experiencing any of the following symptoms:
• Dry cough
• Fever / body aches
• Shortness of breath or difficulty breathing
We will schedule you a sick patient appointment and upon arrival please call the office, you will be screened remotely to see if you meet the criteria for COVID-19 testing. If you do not COVID-19 criteria but have upper respiratory symptoms, you will be instructed to enter the office through our C-1 entrance where you will be given a mask to wear throughout the remainder of your appointment. Your vitals will be taken, and you will proceed to our designated respiratory patient room to be evaluated and treated.
If you do require Covid-19 testing, please stay in your vehicle at all times. The provider will meet you at your vehicle along the West side of the building wearing the federally required protective clothing to conduct a curbside test which will consist of a nasal swab and they will provide you with follow up instructions.
During this difficult time, we have already seen many wonderful gestures from patients so far and we are committed to continuing to provide services to you all. We are here for you and please do not hesitate to contact the office if you have any questions regarding your medical needs.
You will have read much about COVID-19 and how some patients are asymptomatic and some only display minor symptoms. That leaves many of us asking whether we have had it?
We can test patients for prior infection to the COVID-19 virus. This will not only give patients piece of mind, it will also help our health leaders collect the data they need to better understand how much of the population has been infected so they can successfully determine infection and mortality rates.
The test works by evaluating a blood sample for IgG and IgM antibodies. These antibodies are made by the body in response to infection and remain in the body to provide protection against future infections. Studies have shown the test to be approximately 90% accurate if completed more than eight days after the potential exposure. Please feel free to contact our office with any questions that you may have.